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Frequently Asked Questions

I have a new pond, and I don’t know which plants to buy. What can I do?

If you have a new pond and want to make sure you include the most suitable plants for your specific case, the Easy Pond Kits are for you!

Thanks to these plant kits, our staff will select the most suitable plants for your pond, taking into account your climate, sun exposure, pond shape, and size to achieve excellent aesthetic and water phytodepuration results.

We will also choose the easiest-to-cultivate plants and those that produce the most flowers.

In addition, we can also send baskets in which to plant the plants, suitable in size based on the available space in your pond.

If you want a quick assessment of your pond, fill out this form with photos and useful information about your pond, or contact us via WhatsApp or email by sending the same information.

I don’t have a pond yet and I want to do everything correctly. How can I proceed?

If you want to create a new pond, read this tutorial and follow the depths indicated in the diagram to dig the hole.

After digging the hole, send us the exact measurements of the hole through our contacts. This way, we can provide you with the suitable liners for waterproofing. Here, you can find a brief tutorial on pond liners.

Once the liner is in place, you can plant aquatic plants, and if you want our staff to select the best plants for your pond, add an Easy Pond Kit!

Thanks to these plant kits, our staff will choose the most suitable plants for your pond, taking into account your climate, sun exposure, pond shape, and size to achieve excellent aesthetic and water phyto-purification results.

We will also select the easiest-to-cultivate plants and those that produce the most flowers.

In addition, we can also send baskets in which to plant the plants, suitable in size based on the available space in your pond.

Can I speak to someone?

For a quick assessment on the plants to purchase, you can send the information about your pond through this page or you can contact us via email or WhatsApp.

For any other doubts and questions, our staff is always at your disposal via email and WhatsApp from Monday to Friday.

What is the best time to plant plants in the pond?

You can plant aquatic plants in any month of the year, whether it’s winter, spring, summer, autumn, or winter, as long as you avoid the period when the pond is frozen.

Keep in mind that the growth period for plants is from March to October. During the colder months, the plants remain in a state of hibernation underwater, waiting for the warmth.

The only seasonal constraint is related to the purchase of lotus rhizomes, which can only be purchased and planted between March and May.

Can I plant aquatic plants in spring?

You can plant aquatic plants in any month of the year, including spring.

Plants gradually start to grow as temperatures rise, so by planting in spring, you have the best chance of abundant blooms in the summer.

Can I plant aquatic plants in summer?

You can plant aquatic plants in any month of the year, including summer.

Plants grow rapidly, especially in the warm months, so by planting in summer, you will still enjoy good growth and blooms in summer and early fall.

Can I plant aquatic plants in autumn?

You can plant aquatic plants in any month of the year, including autumn.

By planting in autumn, the plants have a few months to establish their roots well, then develop and bloom early the following year.

Can I plant aquatic plants in winter?

You can plant aquatic plants in any month of the year, including winter, as long as you avoid the period when the pond is frozen.

Keep in mind that the growing period for plants is from March to October. During the colder months, the plants remain dormant underwater, waiting for the warmth.

In winter, tropical plants are not available for purchase (they can only be bought in spring and summer), and lotus rhizomes can be purchased and planted only between March and May.

In winter, between December and January, shipments are reduced due to weather conditions, so you may experience longer wait times.

With a purchase of at least 100€ you gain access to Aquatic Plants Gold Exclusive and enjoy the following benefits:

  • free shipping (in major European countries, or discounted in other countries);
  • assistance services for 12 months;
  • opportunity to activate the 100% Growth Guarantee (on water lilies, lotus flowers and marsh plants, recommended by us through the Easy Pond Kits or Pond Consultation, or chosen by carefully reading the plant data sheets on the website and planted according to the printed manuals included in the shipment);
  • detailed videos on how to grow aquatic plants;
  • practical printed manuals on how to plant aquatic plants correctly in order to sort all your doubts out.

Do you have questions about order management and shipping?

Discover all the answers to frequently asked questions about plant shipping, order management, and shopping tips.

Would you like to have a pond with a clean and algae-free water?

Find out how to set up your pond with the appropriate aquatic plants in order to create a magnificent and perfectly balanced environment

Access the Video Course and Download the "Guide to Growing Aquatic Plants" (For Free!)

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